Delivery Policy
We offer the following delivery options:
- Cash on Delivery.
- Credit/Debit Cards
- Visa
- MasterCard
- American Express
- eZcash
- mCash
- Sampath Vishwa
- Vardhana Virtual Wallet
- Discover
- Diners Club
- Equated monthly installments (EMI)
DELIVERY CHARGES AND ESTIMATED DELIVERY TIMES
We deliver Island-wide.
Delivery within Colombo 1-15 will be done within 1-3 working days. (Please note that Delivery cut off time will be 12 pm)
All deliveries outside the above mentioned area will be delivered within 2 -7 working days. (Please note that Delivery cut off time will be 12 pm)
Unfortunately deliveries to some postal addresses may not be available, you will be notified about the same at the point of placing the order.
You will be required to provide your signature to confirm the receipt at the point of delivery. If the product is not delivered due to any extrinsic circumstances, the parcel would be returned to our warehouse. Please reach us on info.arexotic@gmail.com to arrange a redelivery and be informed that you may be responsible for additional delivery charges on any redelivery.
Delivery times are estimates only. We will try our best to meet the estimated delivery times but are not responsible for any delayed or unsuccessful deliveries.
The orders may take longer and certain services may be removed during our seasonal sales, periods of promotional activities or due to circumstances beyond our control, such as adverse weather. If your delivery does not reach as expected, please contact us