Privacy and Security Policy
This privacy policy is for this website, arexotics.com (hereinafter referred to as the “Site”, “website”) and served by arexotics.com (hereinafter referred to as “us”, “we”, “our”),. and governs the privacy of its users who choose to use it, to assure the safeguard and preservation of your privacy and to comply with any applicable data protection and privacy laws.
The Information We Collect and How we use it.
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey and fill out a form or enter information on our site. This information that we collect incudes but is not limited to –
– Your personal information you give us such as your name, address and email address
– Information about your use of our Site including details of your visits such as pages viewed, the resources that you access and devices used to access the site. Such information includes traffic data, location data and other communication data.
– Any other information you provide when you communicate with us by any means
We may use the information in the following ways:
– To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
– To improve our website in order to better serve you.
– To allow us to better service you in responding to your customer service requests.
– To administer a contest, promotion, survey or other site features.
– To quickly process your transactions.
– To ask for ratings and reviews of services or products
– To follow up with inquiries after correspondence (live chat, email or phone inquiries)
Your Consent
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
WEBXPAY
Our store is enabled by WEBXPAY. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through WEBXPAY’s data storage, databases and the general WEBXPAY application. They store your data on a secure server behind a firewall.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, all transactions are processed through a gateway provider and are not stored or processed on our servers.
Cookies, pixels and other similar technologies
Cookies and pixels are small pieces of data that a site or its service provider transfers to your device’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
– Help remember and process the items in the shopping cart.
– Understand and save user’s preferences for future visits.
– Keep track of advertisements.
– Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly. However, you will still be able to place orders.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party Services
Occasionally, at our discretion, we may include or offer third-party products or services on our website. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers have their own privacy policies in respect to the information we are required to provide to them. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.